Welcome to Meadow Mugs! We are thrilled to have you as our valued customer. We know you have questions, we are here to answer them. Our commitment is to provide you with the best possible shopping experience and the highest quality products. Please take a moment to review our Customer Care Section and Store Policy to ensure a seamless shopping experience.
CUSTOMER CARE
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Email: admin@meadowmugs.com
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We are available 24/7 to assist you with any questions or concerns.
PRODUCT INQUIRIES
If you have any questions about our products, materials, or designs, please don't hesitate to contact us via email. We will respond promptly to address your queries.
ORDER TRACKING
​You can easily track your order's status by visiting the "Order Tracking" section on our website. If you need further assistance with tracking, our customer support team is here to help
SHIPPING INFORMATION
Our shipping policy includes details on shipping times, fees, and delivery methods. Please review this information before placing an order to ensure a smooth delivery process.
PRIVACY & SAFETY
Privacy Policy
Effective date: Oct 5, 2023
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from shopcider.com (the “Site”).
Welcome to Meadow! Meadow's Privacy Policy describes how Meadow collects, uses, and shares your personal data, and what choices you have with respect to the personal data.
Meadow Mugs may also link to third parties on our Services. Our Privacy Policy applies only to our Services and products, thus we highly recommend you read their Privacy Policy and know how third parties define personal data or how they use it before interacting with them.
At Meadow Mugs, we make shopping easy while giving you great privacy, which means we only collect necessary personal data. Meadow collects certain personal data about you and your use of our Services. This information is divided into two main categories: (1) information you provide to us directly, and (2) information we automatically collect from you.
Information you provide to us directly
• Account Information. Through the registration process, we may ask for your email addresses, phone numbers, and other information that may be required during the registration process. If you create an account with a third-party service (e.g. Apple, Facebook, Google), we may receive personal data that you allow such third-party service to share with us, such as your name and email address.
• Order Placement. When you place an order on our Websites or in our App, we may collect personal data from you including your name, mailing address, zip code, email address, phone number, payment account, or credit card information, etc. In some regions, we may also require your passport information and tax number for customer clearance.
• Customer Support. If you contact us for customer support purposes, we may collect all information that you provide.
• Promotional Activities. If you choose to participate in a survey and promotions organized by us, we may collect your contact information such as your name, email address, date of birth, and/or phone number.
• Marketing. You may choose to provide us with your contact details, such as your email address and phone number for email marketing purposes and telemarketing.
Information we automatically collect from you
• Device Information. When you access our Website using a desktop or mobile device, we may be able to identify your device's unique device identifier, operating system, and your mobile device's advertising ID.
• Usage Data. When you use our Website, we automatically collect data about how you engage with our Services, such as browsing, adding to your Wishlist and placing orders, etc. This data may include your Internet Protocol (“IP”) address, browser type, domain names, referring and exit URLs, pages viewed and the order of these page views, the date and time you access our servers, and other diagnostic data.
• Location Information. When you use our Websites, we may infer your location to enable us to show you our content localized for your area. Specifically, we may use your IP address to infer your general geographic region.
• Cookies and Other Technologies. We use cookies and similar technologies in our Website to help us collect personal data. These technologies help us to better understand user behavior including for security and fraud prevention purposes, tell us which parts of our Websites people have visited, and facilitate and measure the effectiveness of web functions.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
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